1. Who we are
SEVEHN (“we,” “us,” or “our”) operates sevehn.com and provides educational content, music, digital resources, wellness-focused guidance, private sessions, mentorship, community experiences, and related products and services.
2. Information we collect
We may collect information you provide directly, including your name, email address, phone number, application responses, form submissions, appointment details, purchase information, and messages you send us.
We may also collect basic technical information automatically, such as device and browser type, IP address, pages viewed, referring pages, and cookie or analytics data.
3. How we use information
- Provide requested resources, products, sessions, mentorship, and support.
- Process applications, bookings, transactions, and customer service requests.
- Send service-related updates and, when you separately consent, marketing messages.
- Operate, secure, measure, and improve the website and customer experience.
- Comply with legal obligations and protect our rights and users.
4. Text messages and email
When you provide consent, we may contact you about applications, scheduling, services, announcements, products, or offers. Message frequency varies. Message and data rates may apply. Consent to marketing is not a condition of purchase. You may reply STOP to text messages to opt out or HELP for assistance. You may unsubscribe from marketing emails using the link provided in the email.
5. Payments and service providers
Payments are processed by third-party payment providers. We do not receive or store your complete payment-card number. We may use trusted providers for website hosting, forms, customer relationship management, scheduling, analytics, communications, file delivery, and payment processing. These providers may process information only as needed to perform services for us or as permitted by their own policies and applicable law.
6. Cookies and analytics
We and our service providers may use cookies and similar technologies to remember preferences, understand website use, measure performance, and support site functionality. You can control cookies through your browser settings, although some features may not work properly if cookies are disabled.
7. When information may be disclosed
We may disclose information to service providers working on our behalf; to comply with law, legal process, or valid government requests; to protect the safety, rights, and property of SEVEHN or others; or in connection with a business transition such as a merger, acquisition, or sale of assets.
8. Data retention and security
We retain information only as long as reasonably necessary for the purposes described here, including legal, accounting, security, and business needs. We use reasonable administrative and technical safeguards, but no website, transmission, or storage system can be guaranteed completely secure.
9. Your choices and rights
You may ask to access, correct, or delete personal information you provided, subject to applicable legal exceptions. You may also withdraw marketing consent at any time. Submit a request through our Contact page. We may need to verify your identity before completing a request.
10. Children’s privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided information, contact us so we can review and remove it where appropriate.
11. Third-party links
Our website may link to third-party websites, platforms, music services, payment providers, or social networks. Their privacy practices are governed by their own policies, not this policy.
12. Changes to this policy
We may update this Privacy Policy as our services or legal obligations change. The effective date at the top will show when it was last revised. Continued use of the website after an update means the revised policy applies going forward.
13. Contact us
For privacy questions or requests, contact SEVEHN through the Contact page.